Housekeeping / Maintenance
Housekeeping Services are managed by Glen Arbor Outdoor (GAO) at owner turnover.
Owners are to notify kirstin@glenarboroutdoor.com of arrival and departure dates. For one-week scheduled owner occupancy time frames, notification is to be made one week prior to the scheduled Friday arrival date. For two-week scheduled owner occupancy time frames, notification is to be made one day prior to the official scheduled arrival date for that two-week occupancy. In other words, housekeeping needs notification two-weeks prior to an owner’s departure date in order to adequately schedule cleaning staff. Occupancy of a unit without notification to GAO will result in a $250 fee in addition to the normal $300 cleaning fee.
Routine Interior Maintenance provided by GAO (Glen Arbor Outdoor.)
For Routine and Non-Emergent Interior Maintenance (M-F 8:00 AM to 4:30 PM and Saturday 9:00 AM to 2:30 PM)
Owners, please email kfro@glenarboroutdoor.com for repair requests. Include your unit number, the issue, photos if available, and copy your co-owners and the Interior Chairperson.
Call GAO at (231) 334-3650 ONLY for emergency repairs.
Exterior or Grounds Maintenance provided by GAO (Glen Arbor Outdoor.)
For Routine and Non-Emergent Exterior Maintenance (M-F 8:00 AM to 4:30 PM and Saturday 9:00 AM to 2:30 PM)
Owners, please email kfro@glenarboroutdoor.com for service requests. Include your unit number, the issue, photos if available, and copy your co-owners and the Exterior Chairperson.
Call GAO at (231) 334-3650 ONLY for emergency repairs.
Owners are advised to have extra copies of their keys with them as we are unable to provide for lost keys while in residence.